Against the backdrop of warnings of a "nursing collapse", media reports about overworked hospital staff and regular announcements of reforms, budget subsidies and expert meetings - this Dok1 episode shows the working reality of the health professions everyday life in Viennese clinics.
The nurses and doctors in the Landstraße Clinic were equipped with body cams and the viewer thus accompanies the professionals, all around the care, at their daily workplace. We visit among other things the ward 10B, in the clinic Landstraße, which is specialized in internal medicine.
Using body cams, we follow the daily routine of Elisabeth Pinka and her colleagues. The qualified nurse has been working on ward 10B for 20 years and is now its head. Alexander Pawlu is 30 years old and has been a nursing assistant on Ward 10B for 10 years.
And Dr. Philipp Holzmüller is the senior specialist among the nurses.
On the pulmonology ward in Penzing, Lisa Gadenstätter meets Rene Heger and Tanja Geier. The two nurses have been taking care of Muhamed for months, who has been struggling with severe physical consequences since his Corona disease. Muhamed would not have regained his present zest for life and optimism so quickly without the two intensive care nurses, as he tells us.
And we also visit the study program for health and nursing at the FH-Krems. Austria is the only country in Europe where nursing students are brought as close as possible to their soon-to-be professions with "augmented reality". Markus Golla is the director of studies, an expert in nursing and the inventor of this technology. He tells us why this progress will be needed in the future to make the profession more attractive, but also where the problems lie with the current system.
Krems UAS is the only school in Europe to train its nurses with 3D glasses. This gives the students the opportunity to virtually walk through the body, showing illnesses and emergencies and learning how to assess them correctly.
In the central emergency room of the clinic Landstrasse we meet, in the evening hours, the intensive care nurse Verena Haupt and the emergency physician Dr. Holger Fischer. The two work closely together as a team and tell us how important the interaction between nurse and doctor is, especially in the emergency room.
What's clear is that the problem of the so-called "nursing emergency" didn't just start with Corona, but has brought the situation back into focus. And the numbers speak for themselves: for every 1,000 inhabitants, there are just 3.4 nurses in Austria, putting us way behind the EU average. The strange thing is that the classrooms in nursing schools are well filled. There is not necessarily a lack of new blood, but there are also structural problems behind it.
For more than 30 years, there have been discussions about what nurses are allowed to do and what they are not. As a nurse, am I allowed to take a temperature or do I have to ask a doctor?
Where does the nurse's personal responsibility end and the doctor's begin?
So what will be necessary in the future to get nursing care, whether mobile or stationary, back on the right track? Because sooner or later, this issue will affect every single one of us.